Customer Testimonials
We really enjoyed working with Dillion while purchasing our Expedtion at Loganville Ford . The staff was very friendly.
Thank you so much Loganville ford for making the purchase of our Navigator one of the BEST car buying experiences we have ever had. Skip Jackson you were an absolute dream to work with. Every person we encountered was beyond phenomenal. We walked into the dealership 30 minutes before closing and everyone made us feel welcome and were grateful for our business even though we kept them late! Highly recommend and will not hesitate to use again.
Very friendly reps and manager!! Worked effectively to get me in a replacement vehicle quickly, thanks!
My wife and I had a great experience working with Nathan in our purchase of our new F250! We found a vehicle that met our wants and needs at a fair price. The transaction went smoothly also. Thanks!
I’ve been doing business with Loganville Ford for years. Transactions have always been easy and quick
First purchase for our son, Will, Nathan was excellent!! He had several options, showed each one and show all the options. Will test drove the vehicles and made his decision. Nathan help make Will’s first purchase enjoyable! Nathan and Loganville Ford did a great job!
Excellent customer service, knowledge of the product and the customer needs is important for good sale. Definitely the right place, for the right Truck.
We love Loganville Ford the people are so nice and makes the buying experience so easy and Nathan is the best
Very friendly and knowledgeable people who answered my questions and worked with me to get a great deal.
I purchased a new truck from Loganville Ford in November 2023, hoping for a seamless and enjoyable experience with my new vehicle. Unfortunately, my excitement quickly turned to frustration due to a series of issues and unsatisfactory service. Firstly, I encountered a significant problem with the transmission. Just a few weeks after driving off the lot, the transmission began malfunctioning. Despite the urgency of the issue, no loaner vehicle was provided, which left me in a difficult situation as I rely heavily on my truck for daily activities. After considerable inconvenience, the transmission was eventually fixed. Next, the trailer brake module ...
Easy purchase Kenneth was awesome went there with intent to order truck but found one on lot thanks
Every one worked hard to make the deal. Also once the deal was made pushed through the financing paperwork quickly because they knew we had an appointment.
Knowledgeable- friendly- motivated staff that were helpful at every turn. Would definitely recommend this dealership to anyone!
Max was very helpful and knowledgeable of the sale and purchase of vehicle. He took his time and answered all questions and concerns.
Very easy process when I got my 2023 ford bronco outer banks edition. Great sales from Andrew and the rest of the people I interacted with.
They were friendly and helpful. They welcomed us as soon as we arrived. They quickly resolved any problems we had.
Loganville Ford had the exact Bronco Sport that we had been looking for! This is the second vehicle we have purchased from Loganville Ford. Gerald was our salesman and he was wonderful to work with. He was very friendly and answered all our questions. We had a great experience with Loganville Ford.
The team at Loganville Ford took wonderful care of me. Keith was a blessing throughout the whole experience. I will be returning there when we purchase our next vehicle.
Received a great car from this dealership but the communication responses were bad. Still waiting on a response from them after a week in regards to the car's factory code.
Horrible customer service. Salesman and management completely mislead me after pressuring me multiple times to come in and sell my truck to the dealership. I was given a price to sell my 2022 Ford F-250 in writing that was not honored. I even made sure everything was locked in before coming because I live out of town. Upon arrival the salesman Curtis Tisdale ended up offering me nearly $4,000 less than was promised. Wasted my time on multiple phone calls, texts, wasted hours of time traveled, wasted money on gas and energy. I recommend that you do business with a reputable dealership ...
I have purchased 5 vehicles from Loganville Ford. My experience has always been more than satisfactory. Very friendly and helpful personnel. I enjoyed the fact no one was pushing me to buy anything and where glad to negotiate a fair price with me that made for two happy parties.
I was pleased with the laid-back attitude of my sales associate Skip and the finalizing of the sale. Very responsive to my needs, no pressure to get something else. Overall, the business with well-kept and the staff are professional and respectful.
This was a great experience buying from Loganville ford the sales team are always helpful. This is the 2nd vehicle I have bought from them.
Purchased a used 209 Raptor. Jorge and all the staff at the Dealer were most helpful. Great experience.
It was a great experience. The staff was very helpful and the managers were top notch. The manager that took care of me, I think his name was Todd was amazing. He was very knowledgeable and actually felt like he knew everything about everything! And he was also very handsome. I don’t swing that way but if I did I would have asked for his number.
My salesman Jorge was helpful and patient, listened to my concerns and understood what I was looking for.
Everyone there was very polite and helpful. I would recommend Ford for very quick sales.
The worst service department I have ever seen. My truck has knots all over the 2 front Nitto tires at 28k miles. I was told it was my fault for not rotating them sooner yet the other 2 tires are showing the same issue less than a week after being rotated. You would think a warranty would mean something. I can promise I won’t be a return customer.
This was a good experience. Very nice and helpful salesman. We were not pressured to buy.
I had to put my vehicle in the shop for an oil leak. I had dropped it off Sunday, so they would have it first thing Monday. Matt was the advisor and he would never give me a call. I had to call on Tuesday to find out that they haven't even looked at the car yet. I called again on Wednesday (because they won't call you) and he said he would check with the technician and call me back. He never called me back, so again I had to call for an update on Thursday. I am ...
Any Schwarz is the most knowledgeable sales person I have ever worked with. He really knew the features and is an expert on the Ford Bronco. He delivered great customer service.
Excellent service great people it was a stress free buying experience wish all dealers were like loganville ford
Billy Heinlein was totally professional and a pleasure to work with. An asset of unquestioned quality. A consummate salesman. Pleasant personality and demeanor. Totally knowledgeable of his product. Put me in the truck I wanted.
Great experience, smooth purchase. Love the truck. Salesman was great to work with. Thank you
Jorge was really responsive to my inquiries and not pushy. He made sure to really give me as much details about the car i was buying. The whole process was very smooth. I recommend loganville ford!
Great service! Would recommend! Skip helped me out and made my purchase go without a flaw!
I can’t say enough great things about this dealership, they took what could have been a bad experience and went above and beyond to make sure we walked away happy customer’s Special shout-out to Skip and Curtis in sales, Nathan and Mike in service, and of course Super Dave in finance also the used car manager. You guys really deserve 10 stars, and I would recommend your dealership to anyone looking for a new or used automobile. Thank You All!
Great experience! Very friendly and knowledgeable will be recommending this to all my family and friends
Awesome staff. They are definitely about there business. Friendly as you could could hope as well as helpful. 95%OverallSATISFACTION. Deal Made.
Im not sure if I would recommend just because of the financial part of the process. I made it very clear when going in that I did not want my payments to go up but willing to trade in. The salesman was great however when I went to sign papers I made it very clear again that I did not want to add any warranty which the financial guy was able to lower the GAP coverage so I accepted only GAP. Well I go to look in my papers a couple of days later for insurance purposes and notice there ...
Everyone is EXELLECENT!!! Was one of best experience Me and my wife had in purchasing a used vehicle. Made us feel like we was getting a new vehicle
I can't believe how simple Richard and Skip made my car buying experience. Amazing customer service at Loganville Ford. The purchase was seamless and easy. Loving my Nissan Pathfinder. I will be back next time I buy a vehicle.
It was a great experience and it always is. I've bought a few vehicles from them an it's always a pleasant experience. I will continue to do business with them.
I met Ken Yeager at a meeting and started talking about work Vans, I have been buying them from him for 4 years now. Great inventory and great service.
Worked to get the price right on my F150..Curtis answered all my questions and was very helpful in showing me all the trucks that were on the lot.
Richard was so patient and he really helped me to find a car he was so caring to help me knowing I’m a single mother that needed a new thank you so much for all your good service
Great sales team! Highly recommend.. Always a great experience every time we purchase a vehicle from them! Will return when my son needs a vehicle
Had a key chip programmed. CHRIS was my service writer and gave me great no delay service. Very professional and no pressure to up sell me. I recommend Chris to assist customers. Great person you can trust.
We traveled from Arizona to buy a new (used) Expedition from Loganville Ford. We found the best deal on the year and model with the package we wanted then we could find anywhere else in the country. We had never purchased a vehicle via internet and especially out of state, let alone on the other side of the country. We reached a very good deal, flew into Atlanta and they picked us up at the airport, took us to the dealership, are vehicle was waiting, we completed the necessary paperwork and was on our way in just a couple hours. ...
Everyone we encountered at Loganville Ford was friendly and helpful. Our salesman, Adrien Moore, is knowledgeable and professional. He worked very hard to get our business and to make sure we were pleased with our purchase. We feel we received a very fair deal. We would recommend Loganville Ford and Adrien Moore to others.
Mr R. Price was a wonderful salesmen. We us the perfect car for our family. We know he really listened to what we had to say because he did not push us to buy a more expensive car.
Excellent service through exceptional communication, especially during these difficult times. Chris went to bat and fought for us to get terrific terms and got us financed at a decent rate!
I have purchased TWO new Ford trucks from Loganville Ford, sent other family members to them and had my vehicles serviced there. I took my truck in last week for the “Works Package” and boy, did they try to give me the works. My check engine light had come on the day before and I asked them to check it out. Imagine my shock when they told me that it would cost $100 for a “diagnostic fee”. The truck is already in their garage, it’s a matter of plugging a cord into a connection on my dash, a 2-3 minute ...
Loganville ford continually advertises vehicles that they do not have. They also advertise prices and then change them when you get to the dealership. Will not honor their ads.
I sent my Daughter to speak with Richard and he was great, she is young with a new family so it was great to find someone she could trust and paid attention to what she needed and had to work with. They are great people and I love that they are spreading the Autistic Awareness as well.. Great Staff all around!!
Great service on my Ford Focus 2012. Thanks so much to Carey at Loganville Ford! I am 100% satisfied with my experience! They take good care of you!
I have found an auto mechanic I can trust. A few months ago, I had my Escape serviced with ANOTHER Ford dealership. Too bad I wasn't on my toes when I dropped off my car at their Quick Lane because they manipulated me into buying flushes that I now doubt I needed. I will never deal with them again. With some trepidation I took my car to Quick Lane at Loganville Ford today for a couple of minor issues and met Stephen Arnold, the Quick Lane Service Manager. He treated me like family instead of a cash cow. I ...
Bought a 2015 Yellow Mustang on 30 March 2018. Beautiful car and immediate response to get the deal done. 6 April and we have a car issue that is something they knew about but failed to disclose. How do I know this? The salesman diagnosed the issue over the phone, so to my eyes you already knew about the issue but failed to disclose. Now, I can get zero response from the dealership and they want us to pay for the repair.
We receive excellent customer service. Very friendly associates with both buying and financing the vehicle, would definitely recommend this dealership to others. Max was fantastic and Tony helped sending pictures to view. Highly satisfied!!
Greeted with a warm welcome by Skip in Sales and worked with us until the close of the deal. The entire Sales and Finance team was patient and attentive to our needs. They went above and beyond their call. We are appreciative and truly grateful for all they did for us. Thanks, Loganville Ford Team
Failures #1. Not notified My 2013 ford explorer was under a safety recall. possible carbon monoxide leaks into rear seating area. Grandkids area. Found out by asking 03/27/2018. Had asked about recalls over pass 4 yrs. told.” None”. They said they were notified 10/2017. Failure # 2. Did not rotate tires during oil change and tire rotation. This occurred a couple of yrs ago and they have rotated since every 5000 mi. Without failure comped me a oilchange Failure # 3. Have 2 motorcraft batteries bad in 5 yrs these batteries advertise as 3 yr full replacement 100 months prorated by ford. Loganville ford failed to honor that battery sticker. Saying waranty was for 36000 ...
Spend 40k on a used truck and 2 days later service engine light comes on. Stan (salesman) told me the day before I purchased the truck that they would work with me if something like that was to occur. LIAR! So I made an appointment at 8:00 AM. I get there at 8:00 AM. 10:00 AM they tell me what the problem was and $750 to fix. I knew what the problem was with a cheap scanner and google in like 30 mins before I even went. I thought they were being nice and actually fixing it for the amount of time I was waiting. WRONG! ...
If you ask me 2 days ago I would have not hesitated to give them 5 ?? skip was more then helpful friendly and worked with me to get to price point when no one else would on a 2012 challenger. My hesitation is because 2 days after having the vehicle the ABS and traction control light is on, I’ve notified the sales tech not sure if anything they will do it’s “as is” leaving for vacation when I get back if there not willing to address I will put in shop and hopefully it’s nothing major, I will update my view ...
They had my car for 3 days. Needed Blend door replaced. Finally called them. They said the work would take to long and not be able to make enough money on it. They told they were not going to do the work. To exhaustive of a job. They will never get any of my business. My neighbors are laughing at this though. Don’t go there beware of this place.
Went in for a oil change.... but thanks to lance Myers ended up with 4new tires he matched with local competitors didn’t know if he could do it but he did... I take my 2014 f150 no where else.. thanks loganville Ford
I took my 2017 F250 in for its first service before I took it on a trip towing my 5th wheel trailer. I was told that normally they rotate the tires so I had them do that also. While on my trip it felt like I was fighting the wind, but when I got out for fuel I noticed there was no wind. I kept stopping checking my trailer and could find no issues. Finally I checked my tire pressure and found that the didn't change the pressure when they rotated my tires. I had 67 in the front and 62 in ...
I'm new to the area and need a dealership that would take care of my nearly brand new 2002 T-Bird. I found it with Loganville Ford. I'll be back...!
Great job replacing my transmission via warranty work, Jim coordinated everything in a timely manner and followed up with me to insure work was satisfactory
I left wonderful reviews everywhere about my purchasing experience at this dealership when I bought my 2016 Ford Focus brand new from them. However, after several trips to the service dept with my BRAND NEW car there is not much good I can say about the service dept or this xxx car! It's been years since I had a brand new car and finally gave in so I would have piece of mind of having a new car and having warranties. Let me say that warranties mean nothing if your dealership refuses to admit there is a problem with the ...
I love my new car and Nathan, the representative was so helpful and quick. 45 min. In and out. Thank you. Loganville Ford is the best.
I brought my used King Ranch in for the 105K service that I purchased there in March today. I called for an appointment for 10AM. I had a coupon stating the service would be $39.95 which was stapled to the work order. I waited 1.5 hours and then they came in and said the front brake shoes needed emergency replacement and it would be another 1 to 1.5 hours. I had to go so I declined. I looked over the bill when I got home and I was charged full price even though the coupon was attached ($48.29 Invoice 175154). !. Waiting 1.5 hours for an appointed oil ...
After 3 attempt's to try and have my oil changed at Loganville Ford I can officially say I will never come back to this place!! The Service department staff is unfriendly and lazy. Even though they still had 3 hours before they closed they still turned away business. I ended up going right up the street to a different establishment and had my oil changed in 20 minutes!! They even offered us water and my children snacks.
The lack of knowledge, pompous attitude and complete disrespect is unbelievable! There are so many other dealerships to visit, I would bypass this dealership if at all possible. **Didn't even get to the point of running my credentials or inquiry of my down payment.
Went to Loganville Ford for a simple oil change. Performed "the works" service. Came to pick up and front hubcap off vehicle. They claim it was damaged. I was not informed of this and they did not want to offer a solution. Customer service appears to be a lost art at this dealership. I won't be back. BTW. This was my next service back after previous oil change that they didn't reset mileage on oil change computer (had to return) and rotated the tires without resetting proper front to back tire pressures. As mistakes do happen ...
Bought a used truck there. Within 2 days it showed dead skip on #5 cylinder. Very bad skip. Notified them immediately. We were out of state so did scan and replaced coil. That did not fix problem. Told them all of this and they wanted to charge $99.99 for diagnostic. Eventually said they would do that for free and work with me on charges for repair. Really???? Bitterly disappointed especially since they claim such wonderful customer satisfaction. I chose dealership due to that. Don't buy used vehicle here. Once it is out the door, you are on your own. A $60.00 part cost ...
I was completely fine with my sales guy then I got handed off to Max who is a very unprofessional and hot headed salesman. He turned to me and said its ok if you dont buy from us......we'd lose money dealing with yoi anyway.......not a single apology was given...it looked like they were bouncers at a bar when i didnt accept the offer made. I told them several times the payment I needed they kept coming back with higher than i can afford.... I felt threatened by Max he seemed hostile to be honest.
We purchased a new 2016 Ford Taurus in early January of this year. We decided to wax and clean the car at the end of February and noticed a small tear in the leather rear seat. We never sat in the rear or had anyone else in the car. Mike looked at the tear and without hesitation scheduled us to have it repaired. Not many people would have done this after so long a time. Loganville Ford now has a satisfied customer who will return for all of my service. Thank You Mike and your team for four star service.
Inquired about a F-150 Raptor listed on Autotrader.com and received an email from the dealership stating vehicle was "aggressively priced at only $68,400" (which was the MRSP). Called and spoke with salesperson and then he informed me the vehicle was selling at a premium of $10,000 over MRSP (and their email quoted price) of $78,400. I consider this fraudulent advertising or an email phishing scam. Not a dealership I would do business with. Shame on them for wasting my time.
Nathan Swope did a awesome job start to finish thanks for your help could the right car at the right price and made the deal happen
Don't waste your time going to this so called "Hometown Family Owned Dealership". I had a HORRIBLE experience with my purchase of a 2011 Ford Edge. I purchased the Edge back in July. The day of purchase I requested an owners manual (a pretty simple request, or so I thought). It didn't come with one (for whatever reason) so I was told that one would be ordered for me. LONG story short, today is December 13th and I JUST received the manual. I was fed lie after lie. First it was ordered, then it was back ordered, ...
We purchased a new F-150 from them & the sales person didn't go over anything inside the truck, then right before leaving the dealership we noticed the glove compartment was broken & he just turned away and said, "it's covered by your warranty" in a very non-caring attitude which shocked me, especially just having purchased a new car. It was after hours when we left however he didn't seem to care at all and acted like this wasn't his problem. I also thought it was in poor taste that the finance lady made sure ...
Test drove the Audi q7, said the vehicle had checked out well by the technician. Would not put in writing that the Audi would pass stated inspection. Flat tire, molding falling off. Did not know about state inspection if the vehicle would pass. If a Dealership is selling a car there should be a list of safety standards that the car must have passed. Waste of customer tire to fix items that should of been fixed before car was put on lot.
I forgot to mention in the sales review just what the service department at Loganville Ford has done to help my family the past few years. We had a non-Ford vehicle that was way, way overdue for an oil change and they squeezed it in during a busy lunch rush. Changed the oil, checked the other fluids and made sure the tires were good. Even received a neat form telling me the condition of my tires and how the alignment was. Very impressive for a small town store! Will continue to service my vehicles there - even my Mazda!
Not going to write a novel however after having purchased 2 trucks (F-150's) over the last two years I have been pleased with both the sales aspect and the follow up service appointments. Get to even use my free money from Ford and apply it to service like oil changes, etc.
Stay away from this dealership. They care about one thing lining there pockets for over priced American cars. Marquis thought I cared that he played at Georgia. When deal wasn't reached sales manager came over to belittle us some more. This place is shady stay away.
Where to begin. So we were looking at their used vehicles. Started with a explorer that looked great husband looked under the hood to find no antifreeze in it and a cracked radiator. No big deal we were about to leave and the said wait we just got this one in. They bring around another explorer. We test drove it all was fine. But left to think about it. We went back the following weekend to purchase it and just as we were about to get ready to leave the motor was misfiring BAD whole engine shaking. So we got ...
The experience was typical dealership profit factory. Focusing on payment over vehicle price. Lowball trade in offer, holding trade keys. No real knowledge of the vehicle they were trying to sell. (used car). Inflating the interest rate for profit. Lengthy wait time while salesman left me to prey on another customer. Then on to the finance department where the finance guy spoke too fast and added unnecessary dealer profit items without telling me, hoping that I wouldn't catch it. Then after I finally got the price and payment that was good for me; the salesman never thanked me personally ...
I recently purchased a truck from Dewayne at Loganville Ford and the experience I had was great. The dealership is not a huge car mill. It had a small town feel and we were greeted by Dewayne whom I had talked to on the phone previously. The finance dept. already had my info and were working on a deal while we test drove the truck. After minimal negotiating, we agreed on a price. (The truck was fairly priced from the start) Usually, it takes forever for the finance dept. to draw up paperwork. Not the case. The paperwork was pretty ...
I have to say out of all the vehicle purchases I have done in my life this had to be the smoothest one I have ever made. We weren't bribed or talked into something we didn't want it couldn't aford. I am very pleased with Loganville Ford and my salesman, Michael Livingston. Thanks
Always great working with Ken. He goes out of his way to make sure you get the car or truck you want and works to get the best price available
Thank you Richard Price for making the car ordering and purchase process very simple and enjoyable. I am very impressed with the staff from receptionist to mechanic. Everyone is very friendly. It is easy to see that Richard loves his job and is exceptional at it! Thanks to both Richard and Keith for making my much anticipated special order Mustang a one of a kind experience! Alaina and been my Service Adviser for 13+ years and I know my new Mustang is in great hands.
Thank you Michael Livingston for your assistance in purchasing our new vehicle. So far it's great! I was not convinced a Ford was right for me, but now I know better.
Nathan was awesome and helped me find the perfect car for a great price. Was willing to work with me and surpassed all the previous salesmen that I had experienced during my car search. Definitely going back next time I'm in the market for a new vehicle!
Nathan Swope helped make my buying experience enjoyable and he was very knowledgeable of all of the F-150's on the lot. I test drove several trucks and he knew every feature each truck had to offer. My family has bought several vehicles from him and they all would say that Nathan goes out of his way to accommodate your schedule and is a great guy to deal with. Thank you Nathan and all of the Loganville staff for your efforts!
Excellent customer service from all departments and worked hard to get me in the truck I wanted. Thanks max and staff for everything you did
We bought an Edge from Loganville Ford salesman Richard Price in 2012 and had such a great experience that we revisited him this year. We just closed on a 2014 XLT F150 with Richard. He is such a great salesman, honest, no pressure and doesn't push to put you in a vehicle that you aren't comfortable with price wise. Great experience!! Thanks Richard!!!
Max Sayed made the buying experience most enjoyable and the knowledge he provided was outstanding. He continues to stay in contact with us and answers any questions we may have. Thanks max
Charles Kennedy did a great job working with us in our purchase of a new Ford Explorer. I will definitely refer him to people who ask about our experience
Michael Livingston and the other staff at this dealership make you feel welcomed and appreciated. Everyone was helpful, knowledgeable, and eager to ensure my visit was top notch. I have had my vehicles serviced here as well and have had great experiences there as well. I would highly recommend anyone looking for a new car, look at Ford and this dealership. I have not been disappointed.
I purchase a new vehicle every couple of years. I've always waited and waited on one or more parts of the process, but not with Max. Before making the trip to buy my Avalanche I called Max and told him what I was looking to spend and if it was possible. He made no promise, but told me it shouldn't be a problem. I arrived, drove the Avalanche and he did the rest. I spent a total of five minutes in the finance office. I've never been out that fast. I'll be going back to Max ...